Basic Support Services

24-Hour Emergency Assistance

Timely support when unexpected situations or urgent assistance needs arise.

About 24-Hour Emergency Assistance

Reliable Support When Unexpected Needs Arise

Alisam Care provides 24-hour emergency assistance as part of our licensed Basic Support Services. The service is designed to help eligible individuals access support when an unexpected situation or urgent support need occurs.

Support is based on the individual’s assessed needs, eligibility, authorization and approved support plan. Our goal is to provide dependable assistance while respecting each person’s safety, preferences and independence.

Individualized Support

Assistance is provided according to the individual’s established support needs and service plan.

Safety-Focused Response

Support is delivered with attention to immediate needs, personal safety and appropriate next steps.

Clear Communication

When appropriate, communication may include authorized family members, guardians or members of the individual’s support team.

Emergency Assistance Support

Support Focused on Safety and Stability

24-hour emergency assistance is provided according to each individual’s assessed needs, authorization and approved support arrangements. The goal is to help address unexpected support needs while promoting safety, stability and appropriate follow-up.

24-Hour Support Access

Access to assistance is available around the clock according to the individual’s approved service arrangement.

Around-the-clock support

Safety-Focused Assistance

Support is focused on the immediate assistance need while promoting personal safety and stability.

Safety first

Coordinated Communication

Authorized family members, guardians or support team members may be contacted when appropriate to the situation.

Connected support

Individualized Response

Assistance follows the individual’s assessed needs, authorization and established support plan.

Person-centered support
24-hour emergency assistance is not a substitute for 911, ambulance services or emergency medical treatment. Call 911 when immediate medical or safety intervention is required.
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Why Choose Alisam Care

Emergency Assistance Focused on Safety and Respect

Unexpected support needs can be stressful. Alisam Care approaches 24-hour emergency assistance with dependable communication, individualized support and attention to the person’s approved service arrangements.

Support based on assessed needs and approved service plans

Respectful communication with individuals and authorized supports

Assistance delivered with attention to safety, dignity and choice

Need to Discuss 24-Hour Emergency Assistance?

Contact Alisam Care to ask questions, discuss support needs or begin the referral process for this service.